ServeU says its new ServeU AI TaskMaster is a revolutionary application that will offer multilingual support to its diverse workforce with languages including Hindi, Urdu, Tamil, Malayalam, Bengali, Nepali, and Sinhalese.
It claims the multilingual feature will be a first in the FM industry, “breaking down language barriers and ensuring seamless communication between technicians and clients”.
The leading UAE-based facilities management (FM) solutions provider in the UAE explained that the app integrates the much-lauded AI-powered copywriting app ChatGPT and Microsoft Dynamics 365 Field Services to set – it claims – new industry benchmarks and provide exceptional services to clients.
The ServeU AI TaskMaster will be an upgrade from the legacy ServeU Technician 2.0 software and makes use of cutting-edge AI algorithms to expedite and streamline FM operations including work order management, asset tracking, and predictive maintenance. With the provision of quicker, precise, and personalised services, this AI-driven approach will increase efficiency, lowers costs, and enhances client satisfaction.
The app was developed entirely by ServeU’s in-house development team, and general manager Gary Reader added that unveiling the ServeU AI TaskMaster, embodies the firm’s dedication to “providing exceptional, technology-driven solutions” to clients.
“Our in-house development team worked tirelessly to create a truly unique and transformative application by integrating ChatGPT and Microsoft Dynamics 365 Field Services,” he said.
“This milestone is another testament to our commitment to innovation, ensuring that our clients receive unparalleled services, further positioning us ahead of our competitors in the industry.”
The app will offer technicians with real-time data and a user-friendly interface that communicates in their preferred language, enabling better decision-making and providing tailored solutions to clients, explained ServeU. This innovative,
Adhering to SFG20 standards, the ServeU AI TaskMaster app will enable technicians to access critical information and guidelines in their preferred language, a feature previously available only in English. This upgrade will significantly improve technicians’ understanding of the standards and facilitates more effective maintenance and management of assets.
