Al Habtoor Motors, the official dealer of FUSO in the UAE, has been rewarded yet again for its commitment to provide customers excellent service. It was awarded the ‘Best Customer Service’ Award at the recently held Daimler Trucks Asia Distributors Award 2016 ceremony held in Chennai, India. The event was attended by 217 delegates from 101 countries.
Karl Hamer, Managing Director of Al Habtoor Motors received the Certificate and Trophy from Michael Kamper, Senior Vice President, Head of Marketing, Sales and Customer Services – Daimler Trucks, Asia in the presence of Anan Nimer, Satdev Singh and Shibu Thomas.
Speaking of the award Karl Hamer said “It is indeed a moment of prestige for all of us as the coveted award recognizes our dedicated customer centric efforts to build a loyal customer base and in the process a stronger market for the FUSO brand.”
Al Habtoor Motors has always focused on building customer confidence by providing FUSO customers not only the best choice of vehicles but also high quality after sales support through its Parts and Service network across the UAE.
Add to the excellent after sales support, Al Habtoor Motors has also taken care to provide extensive Customer Training to impart better understanding of the products for its customers and Strategic Customer Awareness campaigns that highlight the benefits of using genuine parts which has helped FUSO customers make the right choices while getting their vehicles serviced/repaired. Overall benefits from maintaining their vehicles in peak condition has helped to enhance the vehicle value.