The latest edition of the Volvo Construction Equipment (CE) Masters competition, which took place in Konz, Germany, from May 31 to June 2, saw the team from Dubai-based FAMCO UAE Construction Equipment beat tough competition from 10 countries to advance to the global finals.
First launched in 1990, Volvo CE Masters is a global competition for service and parts personnel of the Swedish construction equipment giants partners worldwide to recognise the highest levels of performance in the aftermarket business.
Of the 43 qualifying countries from the Europe, Middle East and Africa (EMEA) region this year, 10 teams qualified to compete in the Volvo CE Masters regional final, from which team UAE and team Sweden will now advance to the Masters global final in Sweden this September, where the eight best teams in the world will compete for the title.
In the first rounds, individuals competed at dealership level, answering theoretical questions online. The winners then faced theoretical and practical tests as the event progressed through national, hub and regional rounds.
Hani Hafiz, team leader at FAMCO, congratulated the team members Joseph George, Ranjith Balan and Paul Mathew for their engagement, dedication and team work which led to the regional success for FAMCO, Volvo CEs partner in the region and one of the largest machinery and equipment suppliers in the GCC.
Mark Johnson, regional general manager for after-sales at FAMCO, said: We encourage all of our after-sales associates working with Volvo CE to participate in the Masters competition. Volvo CE Masters is an excellent opportunity for our team to enhance their technical and customer support skills through individual and team-based assignments in a competitive and fun environment.
Active participation benefits everyone the individual, FAMCO, Volvo Construction Equipment, and most importantly, the customer by providing more efficient and accurate diagnostic and repair procedures. We are very proud of FAMCOs history of success in the competition, which continues thanks to our current team. We support them and wish them every success in the final.
