Peugeot says its Valet Test Drive and Service programme will help UAE drivers to experience the brand’s models from the comfort and safety of their own home.
Peugeot cars can now be brought directly to an interested customer’s home address while the UAE continues to advise people to stay at home and exercise social distancing
According to Peugeot, showrooms across the UAE have taken measures to protect customers and employees alike, starting valet test drive and remote maintenance services.
“The programme aims to bring a whole new experience to customers from purchasing their new car to servicing their current model,” said the firm in a statement.
A dedicated website uae.peugeot.com/valet-test-drive has been launched which provides information about the car they are interested in and book a Valet Test Drive.
A sales executive will then contact the customer and go over the details of the model as well as location and time where they would like to experience the car, the company explained.
Cars are thoroughly sanitised ahead of delivery with in-depth tours of the car adhering to strict precautions to maintain social distancing and hygiene standards.
If the customer is happy with the demonstration, a personalised letter is sent to the them with the price breakdown to finalise financial proceedings, before the car is registered and delivered to the new owner.
“It is difficult for everyone right now, however we are always determined to keep our customers well-served and safe, whether that be while buying the car or after the purchase has been done,” said Rakesh Nair, managing director, Groupe PSA in the GCC.
“The idea is to improve the process and customise car ownership, not only for current times, but for the future as well.”
Customers in Dubai and the Northern Emirates, where the brand is represented by Swaidan Trading, can also access the Valet Service Program via uae.peugeot.com/services/valet-service and have their cars serviced at their own home.
Cars are taken to a service facility and returned to the customer having been fully sanitised.