Al-Futtaim Automotive is rebranding all of its FastFit locations under the existing Al-Futtaim Auto Centers umbrella as it expands its maintenance and servicing services for all makes and models of vehicles available in the UAE.
The move comes alongside the announcement of five new locations across the UAE as well as a mobile service option which will cater to the growing demand across the country while providing “further convenience” for Al-Futtaim customers in line with its customer-centric approach, the firm explained in a statement.
It added that Al-Futtaim Auto Centers’ aim is to provide “an unparalleled experience for consumers who need automotive services or service-related products for their vehicle, regardless of make or model. With trust and convenience at the heart of the offering, the Center’s strive to keep customers safe while providing them with an extensive range of affordable and uncompromised automotive, fitted services including new tyres, wheel balancing and alignment, batteries & brakes, servicing, AC gas, window tinting, valeting, accessories and more.”
Ten new Al-Futtaim Auto Centers’ are planned to open throughout the rest of the year and into 2023, effectivelt growing the businesss by 70%.
These include locations at Dubai Investments Park and Ajman which opened in September 2022 with Dubai Silicon Oasis opening in December and Dubai Festival City and Dalma Mall, Abu Dhabi following in 2023, increasing servicing from around 44,000 vehicles to 75,000 by end of next year.
Alongside the new locations, which will be at 25 by the end of 2023, Al-Futtaim Auto Center will also be offering a modern, state-of-the-art and fully equipped mobile service, where service and maintenance vehicles capable of servicing, oil changes, tyres, batteries, air conditioning can be despatched direct to a customer’s home or work location for added convenience and ease.
Speaking about the expansion and rebranding, David McNamara, director of Tier 2 After-Sales at Al-Futtaim Automotive, said “The Al-Futtaim name stands for quality and is synonymous across the UAE with impeccable customer service. With this in mind it was a natural business decision to rebrand Fastfit locations to Al-Futtaim Auto Centers across the region.
“The Al-Futtaim Auto Centers core values is based on affordability, trust and convenience and they strive to provide customers with the best possible experience and treatment at every visit on any make or model of vehicle. Al-Futtaim’s entrepreneurship and relentless customer focus enables us to continue to expand and diversify our offering with the added locations, as well as providing a mobile service to meet all our customer needs.”
